Description |
1 online resource. |
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text txt rdacontent |
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computer c rdamedia |
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online resource cr rdacarrier |
Note |
Description based on print version record. |
Bibliography |
Includes bibliographical references and index. |
Contents |
Prologue : is the reference interview dead? -- A literature review of the reference interview -- Scenario 1. Virtual reference : less is more -- Scenario 2. A phone interview : save the time of the reader -- Scenario 3. At the reference desk : Harry Potter and the secrets of Hogwarts -- Scenario 4. Virtual in Vegas -- Scenario 5. An unlikely answer : under a window of stained glass -- Scenario 6. Earthquake reference -- Scenario 7. Helping publish not perish -- Scenario 8. My so-called Second Life -- Scenario 9. Reviving the reference interview : from desk to chat to phone -- Scenario 10. A reference interview in 2025 -- Scenario 11. Hybrid reference : blending the reference interview and information literacy -- Scenario 12. A surprise at Rosey's Beauty Salon : towards ethos, values, and codes of ethics -- Scenario 13. The reference interview thrives -- A conceptual model for online chat reference answer accuracy. |
Reproduction |
Electronic reproduction. Perth, W.A. Available via World Wide Web. |
Note |
Description based on print version record. |
Subject |
Reference services (Libraries)
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Electronic reference services (Libraries)
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Added Author |
Ebooks Corporation
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Related To |
Original 9780810888159 0810888157 (DLC) 2013037114 |
ISBN |
0810888165 (electronic bk.) |
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9780810888166 (electronic bk.) |
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9780810888159 (pbk. : alk. paper) |
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0810888157 (pbk. : alk. paper) |
OCLC # |
EBC1633777 |
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