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Author Bell, Chip R.
Title Managing knock your socks off service, 3rd edition [electronic resource] / Chip R. Bell, Ron Zemke.
Publication Info. New York : American Management Association, c2013 (Norwood, Mass. : Books24x7.com [generator])
Edition 3rd ed.
Location Call No. Status Notes
 Libraries Electronic Books  ELECTRONIC BOOK-BusinessPro    AVAIL. ONLINE
System Details Mode of access: Internet via World Wide Web.
Note Title from title screen.
File Type Text.
Issued By Digitized and made available by: Books24x7.com.
Note Available also in a print ed.
Bibliography Includes bibliographical references and index.
Subject Customer services.
Added Author Zemke, Ron, Author.
Books24x7, Inc.
ISBN 9780814432044
0814432042
0814432044
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