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Author Martin, Karen.
Title Metrics-based process mapping [electronic resource] : identifying and eliminating waste in office and service processes, second edition / Karen Martin, Mike Osterling.
Publication Info. Boca Raton, Fla. : CRC Press, c2013 (Norwood, Mass. : [generator])
Edition 2nd ed.
Location Call No. Status Notes
 Libraries Electronic Books  ELECTRONIC BOOK-BusinessPro    AVAIL. ONLINE
System Details Mode of access: Internet via World Wide Web.
Note Title from title screen.
File Type Text.
Issued By Digitized and made available by:
Note Available also in a print ed.
Bibliography Includes bibliographical references, index and link to CD content.
Subject Industrial efficiency -- Evaluation.
Industrial productivity -- Measurement.
Production management.
Manufacturing processes.
Added Author Osterling, Mike, Author.
Books24x7, Inc.
ISBN 9781439886687 (pbk. : acid-free paper)
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