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Author Guerra-López, Ingrid.
Title Performance evaluation [electronic resource] : proven approaches for improving program and organizational performance / Ingrid Guerra-López.
Publication Info. San Francisco : Jossey-Bass, c2008.
Edition 1st ed.
Location Call No. Status Notes
 Libraries Electronic Books  ELECTRONIC BOOKS-EBL    AVAIL. ONLINE
Description 1 online resource.
Note Description based on print version record.
Bibliography Includes bibliographical references (p. [285]-293) and index.
Contents Foundations of evaluation -- Principles of performance-based evaluation -- Overview of existing evaluation mode -- Kirkpatrick's four levels of evaluation -- Phillip's return on investment methodology -- Brinkerhoff"s success case method -- The impact evaluation process -- The CIPP model -- Evaluating evaluations -- Data -- Data collection -- Analysis of evaluation data: tools and techniques -- Communicating the findings -- Common errors in evaluation -- Continual improvement -- Contracting for evaluation services -- Intelligence gathering for decision making: -- The future of evaluation in performance improvement.
Reproduction Electronic reproduction. Perth, W.A. Available via World Wide Web.
Note Description based on print version record.
Subject Employees -- Rating of.
Performance standards.
Organizational effectiveness.
Added Author Ebooks Corporation
Related To Original 9780787988838 0787988839 (DLC) 2007050973
ISBN 1118504895 (electronic bk.)
9781118504895 (electronic bk.)
9780787988838 (pbk.)
0787988839 (pbk.)
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