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Book Cover
Title Connecting across cultures [electronic resource] : the helper's toolkit / Pamela A Hays.
Publication Info. Thousand Oaks, Calif. : SAGE Publications, c2013.

Location Call No. Status Notes
 Libraries Electronic Books  ELECTRONIC BOOK-Ebook Central    AVAIL. ONLINE
Description 1 online resource.
Note Description based on print version record.
Bibliography Includes bibliographical references and index.
Contents Introduction -- Diversity is unavoidable, and that's a good thing -- The starting place : knowing who you are -- Creating a new awareness : what you didn?t learn in school -- The invisible boundary : how privilege affects your work and life -- But everyone i know agrees with me : the influence of family and friends -- That's not what i mean : effective, respectful communication -- Say what? : why words matter -- Making the connection : the four relationship vitals -- Keeping a connection, even when the signal is faulty -- When the golden rule isn't working : respectful conflict resolution -- Conclusion.
Reproduction Electronic reproduction. Perth, W.A. Available via World Wide Web.
Note Description based on print version record.
Subject Multiculturalism.
Interpersonal relations.
Added Author Ebooks Corporation
Related To Original 9781452217918 1452217912 (DLC) 2012016270
ISBN 1452274096 (electronic bk.)
9781452274096 (electronic bk.)
9781452217918 (pbk.)
1452217912 (pbk.)
OCLC # EBC1207753
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