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Author Dunleavy, Patrick.
Title Growing the productivity of government services [electronic resource] / Patrick Dunleavy, Leandro Carrera.
Publication Info. Cheltenham, UK ; Northampton, MA : Edward Elgar Pub., c2013.
Location Call No. Status Notes
 Libraries Electronic Books  ELECTRONIC BOOKS-DDA    AVAIL. ONLINE
Description 1 online resource.
Bibliography Includes bibliographical references and index.
Contents Cover; Copyright; Contents; Preface; Acknowledgements; Glossary and abbreviations; 1. Introduction: why has government productivity been so neglected in economics and public management?; PART I Nationally provided government services; 2. Studying national agencies' productivity; 3. Rapid productivity growth -- customs regulation; 4. Growing productivity gradually -- tax services; 5. How productivity can remain unchanged despite major investments -- social security; 6. Broadening the picture -- two national regulatory agencies; PART II Analysing decentralized government services.
7. Methods and quality issues in analysing complex and localized services8. Hospital productivity in England's National Health Service; PART III Sustainable increases in productivity; 9. Embracing digital change and enhancing organizational learning; 10. Pushing through to productivity advances; Appendix: Data and methods; References; Index.
Reproduction Electronic reproduction. Perth, W.A. Available via World Wide Web.
Note Description based on online resource; title from digital title page (viewed on Feb. 19, 2013).
Subject Government productivity -- Great Britain.
Organizational effectiveness -- Great Britain.
Administrative agencies -- Great Britain -- Management.
Added Author Carrera, Leandro.
Ebooks Corporation
Related To Print version: Dunleavy, Patrick Growing the Productivity of Government Services Cheltenham : Edward Elgar Publishing, c2013 9780857934987
ISBN 9780857934994 (electronic bk.)
0857934996 (electronic bk.)
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