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Author Stroman, James.
Title Administrative assistant's and secretary's handbook [electronic resource] / by James Stroman, Kevin Wilson, Jennifer Wauson.
Publication Info. New York : American Management Association, c2008.
Edition 3rd ed.
Location Call No. Status Notes
 Libraries Electronic Books  ELECTRONIC BOOK-ebrary    AVAIL. ONLINE
Description xiii, 578 p. : ill.
Note Updated ed. of: Administrative assistant's & secretary's handbook. 2nd ed.
Includes index.
Contents Overview for the new administrative assistant -- Daily routine -- Telephone usage -- Mail services and shipping -- Travel arrangements -- Meetings -- Time management -- Keeping accurate records -- Office machines -- Telecommunications equipment -- Computer hardware -- Computer software -- Database management -- Computer networking -- E-mail -- Using the internet -- Web conferencing -- Spreadsheet software -- Data security -- Keyboarding skills -- Word processing -- Desktop publishing -- Using Powerpoint -- Troubleshooting computer problems -- Office ergonomics -- Glossary of computer terms -- The business letter -- Other written communications -- Forms of address -- Legal documents and terms -- Grammar -- Language, usage, and style -- Common English usage problems -- Spelling -- Pronunciation -- Punctuation -- Numerals -- Bookkeeping and accounting -- Business taxes -- Banking -- Special business and financial information for the small business -- Weights and measures -- Your future -- Presentation skills -- Communications skills -- Office management and supervision.
Reproduction Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
Subject Secretaries -- Handbooks, manuals, etc.
Office practice -- Handbooks, manuals, etc.
Added Author Wilson, K. (Kevin), 1958-
Wauson, Jennifer.
Stroman, James. Administrative assistant's & secretary's handbook.
ebrary, Inc.
ISBN 9780814409138
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