Service economy knocks -- The rise of service science -- The connotation of service science -- Overview of service science research system -- Service philosophy -- Resource allocation -- Operation management -- Supporting system of service technology -- Service science application on traditional service industries -- Application of service science in the emerging service industries.
Includes bibliographical references.
Electronic reproduction. Perth, W.A. Available via World Wide Web.
Description based on online resource; title from digital title page (viewed on Feb. 15, 2013).