Identifying the opportunity -- Researching the market -- Developing the business plan -- Funding alternatives -- Raising capital -- Think again or full steam ahead -- Website marketing and e-commerce -- Cash management -- Pricing and costing -- Sales and customer relations -- Bookkeeping and administration -- Employment and human relations -- Conventional marketing -- Purchasing guidelines -- Taxation -- Premises and business assets -- Transportation -- When small is no longer beautiful -- More management accounting and reporting tools -- Managing export business -- Planning the end game.